November 2013 - Olivia M..

Thank you! - Thank you so very much!  Your customer service is every bit as good as the quality machines you sell.  Hope you will be spending Thanksgiving with loved ones.  Sincerely, Olivia
October 2013 - Dorothy S..

I just wanted- - I just wanted to say that you have awesome prices and are the only place I can find Polystar thread. Your shipping is unbelievable!! I ordered on one day and it eas here the next!! You guys are totally amazing and you continue to get my business!!!
September 2013 - Mel P..

Thank you - As always my order was received lightning fast and correct. Just a note to let you know I appreciate your great service.
August 2013 - Jerry.

I just wanted to say WOW - what a fast response. you all were so nice when I called and very patient with my questions. Im sitting here sewing on my new machine when I just ordered it yesterday. This is hands down the best service I ever got on the internet. Amazon is fast but you even beat Amazon!
July 2013 - Filiep S.

Excellent - Thank you for your excellent service.
July 2013 - Filiep S.

Excellent - Thank you for your excellent service.
July 2013 - Linda D..

Thank you - Thank you - I received and I love it.   Excellent service, true to your word.
May 2013 - Carol N..

Please know - Please know how pleased I am with the Miele cannister vacuum I purchased from your company! Service, delivery, and performance of the product exceeded my expectations. Thank you! (Mrs. Sew you are a stitch) Best to you!
March 2013 - Robert J.

Next Day - I wanted to write to thank you for actually do what you said you would. I ordered my Miele Monday morning and as promised it was here Tuesday. Excellent service.
January 2013 - Jill K.

Wow - Wow your customer service is way above the rest. First Lisa made me laugh so hard with her silly humor calming me down and making me feel okay with the fact that another online merchant basically tried to "take me". Then her recommendations and niceness made me a customer for life.
November 2012 - Jan N..

. - I received my Janome HD 1000 sewing machine yesterday. It was a "scratch and dent" model. NO COMPLAINTS! It is in perfect shape. After hrs of research to replace my worn out 40 yr old Singer Stylist, I settled on this machine. It arrived quickly - with more extras than I anticipated - and I set it up immediately. Directions were easy to follow, the machine is easy to use ( I am quickly spoiled by the needle threader and thread cutter!) and so far it is everything I had hoped for. In the 24 hrs that I have owned it I have hemmed a pair of denim jeans ( they are what broke my old machine) and made 2 pet beds out of fake sheepskin.   Thank you for a great product and excellent service!  
July 2012 - Meriel K..

- - I have been researching embroidery machines for a while, as I would like to "take the plunge." I discovered you through Amazon; and also through watching some Youtube tutorials. I think your web-store is just so well-organized, informative and easy to navigate, I feel confident that I will make the correct choice (which will be to get a Brother machine and a Grand Slam package from your store; I just have to make up my mind which one!). Reviews have said you have excellent customer service; I am a bit worried about making a major purchase on-line, but from what I've read, you are the "real deal." Thank you so much for your well-designed, informative and user-friendly web-store.
July 2012 - Marilyn Harper.

- - I just received my new Janome Jem Gold machine. I wanted it for travel, and we are leaving tomorrow, so it is super that it arrived on time! Thank you Mr. Vac and Mrs. Sew for making sure it went out on Monday! I haven't tried the machine yet, but I'm very pleased with the Janome DC2012 I bought from Mr. Vac and Mrs. Sew a few months ago. In debating which portable machine to purchase, I realized that taking Lisa's suggestion of the Jem Gold was brilliant, as I will be able to use the same accessories.
May 2012 - Maureen F.

- - Just saying thanks for handling my order so quickly! My new HD3000 today. Can't wait to try it out tonight. Thanks!
May 2012 - John E..

It's been - It’s been over 8 months since I bought a Janome 8077 30-Stitch Computerized Sewing Machine from you. I just wanted to let you know that my wife and I absolutely love the sewing machine. She didn’t want me to get it but I got it anyway. Now she would die without it. It is so easy to use. I even hem pants with it. I really appreciate all the assistance you gave me during the buying process. I would recommend the machine and your company to everyone. Thank you again. Please feel free to post this message wherever you want.
January 2012 - Kim M..

Decided - Decided to purchase from you after reading countless reviews on the product and many touting the OUTSTANDING Customer Service you provide :)
December 2100 - Patricia B.

- - Thank you SO MUCH for my new sewing machine which has just arrived - so quickly!!! I will pass your name on to any friends for your efficiency etc. Thank you. I look forward to many years of happy sewing.
November 2011 - Charlene M..

- - Thanks for the sale price. I wanted to tell you that I recently bought a Brother Embroidery Machine from you with the Grand Slam.  To someone who lives in or near a big city this is no big deal, but for me it is priceless.  I live 40 miles from the nearest place with sewing supplies and 80 miles from a place where I am likely to find what I need.  When my machine came from you, I was able to sit down and start working with it without making a long trip without really knowing what I needed. I will recommend you to everyone who asks.
October 2011 - Stacy H.

Thank you - Thank you so much for your quick & helpful response. Now I'm ready to try it out for the first time. So excited. Can't say enough about your company from the shipping time, package deal (price) & now your customer service. You've won over a new excited customer.
October 2011 - Nancy C..

VERY Impressed - Just wanted to thank you for how quickly you took care of exchanging the defective embroidery machine for me! The replacement is working great! I appreciate your great service!
October 2011 - Robin H..

Just received - I just received my sewing machine. It's beautiful. Haven't even plugged it in but wanted to tell you your service has been exceptional. Very fast delivery. Thank you!
September 2011 - Nancy H.

Exemplary service - Exemplary service on my recent (Wednesday) order of the Janome 6500P sewing machine. Received machine this morning (Friday) and am attempting to pace myself and completely digest the instruction manual before diving in. I have researched for months on this purchase, and just want to thank-you now for your ease in web site ordering, and absolute hassle free experience. My sister had purchased a little higher-end Janome last fall locally, and had some issue with speed of delivery, etc. For this reason I did quite abit of research before making a decision...I couldn't be happier at this point. Thank you!
August 2011 - John M..

Don't know - Dear Ms Lisa, Don't know it this is customary or not but a short note to tell you the sewing machine arrived safely and I'm extremely pleased with it. Also I appreciate the kind attention you gave me during the sales process. The Singer replaces a Janome QS2250, purchased seven years ago; a fantastic machine but used very little because every time I needed to sew something, I had to spend 5 minutes minimum with a scrap piece of cloth trying to remember where the dials needed to be set for the task I wished to perform. Though an old bachelor, (almost 79), existing merely on a social security pension, I really couldn't afford a new sewing machine but decided to treat myself to one. I'm so glad I did! Once again, many thanks.
July 2011 - Mrs. J Daly.

Just Received - I just recieved the Polystar threads and look forward to using them often. Thank you for the timely shipment, great service.
June 2011 - Margaret B.

Pleased - Just wanted to tell you how pleased I am with my order.  The boxes that the thread came in are beautiful.  I wasn't expecting that.  I can't wait to start my project with the country threads and now my Pixar projects can be done in the right colors.     Thank you very much.     
May 2011 - Jane Blau.

Thanks - Thanks for all your help. Your patience and expertise made it so nice to purchase my new vacuum
April 2011 - Vicki Stewart.

Love them! - I received my Ellipse Hoop set and I LOVE them, great quailty fast shipping and excellent price!! I will definitly order again!!!!
March 2011 - Stephanie C.

Received Order - I received the package.  The hoops and the nice little scissors work great and the thread is very pretty.  Thank you very much for your speedy service. Hope it is spring in your area.  We're still getting snow occasionally here in eastern Washington.  Have a good week. 
February 2011 - June P..

5 Stars - If you read reviews on Mr Vac and Mrs Sew they are always so positive. I searched the internet and found all good things about them. Well I ordered from them and I had problem with my machine. They were so helpful and helped me fix my problem over the phone. I think I got better service then if I would have bought it locally because they were very patient and understanding unlike my local dealer. Thanks for your great customer service you have a new customer for life.
January 2011 - Mary P..

- - thanks so much for the new vacuum. Your service is the best and FASTEST. Will order again.
January 2011 - Olivia W..

- - I would just like to say thank you for my order. i received it today and it was just beauitful you have 5 stars from me and I will be ordering more from you again thank you.
December 2010 - D. Jones.

Review - I am very happy with my new sewing machine. I was very pleased with the fast assistance you gave with a parts problem. Your company has been very responsive and would recommend you to anyone.
November 2010 - Phyl Morello.

Thanks - Just want to say a heartfelt thanks for Kevin & his phone help to me a few days ago. He spent the time to talk to me about how to get designs off the Designs by Stick disk. I hope if I need to ask again how to do this transfer, it won't be a problem. Thanks to you all. Please always keep the help lines open.
November 2010 - Juliet Cooper.

Rave Reviews - The reviews are true this is a great company to deal with. I love my machine and will always recommend Mr Vac and Mrs Sew to all!! Happy Thanksgiving!
November 2010 - John Holtzman.

Order from Mr Vac and Mrs Sew - I needed to write this. I do not think I have ever written anything about any company before but I feel I must write this. Like most in todays world I expect nothing and usually I am not let down. Well not so. I ordered an embroidery machine for my wife and we received it. For the life of me both my wife and I could not get it working. Tried calling the manufacturer and I got nowhere. Of course my wife now is in tears and I am sorry we ever bought this machine. I called Mr Vac and Mrs Sew expecting nothing. Well was I wrong! Joe took me through all the steps and explained over the phone what we were doing wrong. The manufacturer could not help us nor did they seem to care but Joe walked us through and got us up and running. I can not express my total shock that somebody actually cared. This is why I am writing this because in a world of nobody cares if we do not tell all about the ones who do care I believe we will all start not caring. So if you need a machine here is the place to get it.


October 2010 - Natalie Gilbert.

Mr.Vac&Mrs.Sew, I just want to let everyone know how pleased I am with my sewing machine attachments...the fit is perfect for my White sewing machine purchased in 2000. I am so ready to start using them. Thank you.


October 2010 - Deandra Berry.

This is a product/service review. - I ordered all three packages of your Distinctive Presser feet from Amazon, and I am pleased with the products and the experience. I had a question about how to attach one of the feet, and I called the toll free number and was helped within a couple of minutes. I recommend you to everyone that I know that is interested. In fact, you can see the latest review where I mention your products here: http://sewing.patternreview.com/SewingMachine/Review/1/3713 I wanted to let you all know what a great job I think you do. Thanks!
September 2010 - Sarah P..

Super Fast - I got my order super fast and the triple play thread deal is awesome! Now I can afford to really match thread colors perfectly! The embroidery hoop deal was sweet too because this whole hoop set fits my Brother 780 D better than the hoop that came with the machine and are so much easier to get on and off.  The thread is strong and beautiful colors! The only tip I have for the thread is to buy at the dollar store a dollar  pack of  kids little cartoon stickers and I use those to secure the thread after use on the bottom of the thread cone a cheap and perfect solution for any thread spool or cone. I love the Polystar storage boxes they come in too so they stay clean, organized and easy to match to fabrics.   I do kids clothes and some adults too so thanks for making my hobby more affordable, organized and fun! And your advice helped too!  I will shop with you again for my computer embroidery supplies!      
September 2010 - Elizabeth Morin.

Thanks - Thank you so much for your fast service.The person who took my order was so delightful. After a house fire in December I am back in my home and so happy to be sewing again. Thanks so much.
August 2010 - Carol L.

Just want to thank you for your quick (and free) delivery of my new sewing machine. I received it less than 48 hours after ordering it. That's quality service :)
July 2010 - Andrea L.

Good morning! (it's 2am) I just had to write you about the embroidery hoops sets I purchased a few weeks ago. I have had my embroidery machine about a year but had not been able to try it out because of not having the materials I needed. Which I have been dying to try. I found your site by search engine and could NOT believe the price and products you had for my machine (SE350 Brother). At first I was concerned because the hoops didn't exactly match the origianal hoops, but then discovered my machine compensated for the slite differences!! I embroidered my first monogramed napkin...It came out perfect!! I also expected that since I purchased two diferent products that offered thread and emb scissors that I would recieve the same colors of thread. I didn't mind duplicate scissores. I loved them!! I honestly expected cheep plastic things that weren't worth the time to pawn off on someone else....Boy did I misjugde...they were beautiful, high class works of art that work beautifully!! Very sharp and I love using them. Glad I have two. I will be keeping both. The duplicate thread I thought was coming..didn't. I recieved a wonder mixture of colors with only two colors that were the same and honestly glad they did, as they were colors I would use frequently. Thank you soooow much for such quality merchandise and extremely high values! I cant waite to purchase the thread sale you have going on. I just hope it lasts until I get the money to get them. Again, thank you. I will let everyone I know who sews about your products, service and excellent value.
June 2010 - John S.

Just wanted to thank you for your quick delivery. Ordered a sewing machine on Tuesday and I had it on Wednesday. Amazon told me it would be delivered next week. This was a birthday present for my wife, thanks to you she'll get it on her birthday. Again thanks for the great service.
May 2010 - Jade L.

Kudos to your company for a job well done
April 2010 - Beverly C.

I just wanted to commend your company and employees.. I have done business online for years and have never encountered such excellent customer service. . You have earned my respect and my future business. Your prices are good, shipping is prompt, and You have far exceeded my expectations as far as your customer service. Thank you again.
March 2010 - Joe R.

Thank you for helping me to pick out a wonderful vacuum. Your service is top notch. The vacuum got here so fast and it performs better than you described.
February 2010 - Kathie S.

A BIG thank you to all that have worked with me and my sewing problems, most especially Joe in service! This is my first machine and now I can really enjoy it!!!!!!
January 2010 - Marcy B.

It has been 4 months since my purchase and I couldn't be happier - made about 30 projects for Christmas, and everyone was impressed! I love the USB port - so easy to get any PES design to work - and there seem to be an unlimited amount of them! The finished project is amazing! I got the Grand Slam package with the machine, and so glad I did - you might as well have all the tools (thread, bobbins, and hoops) if you are going to use the machine! Just wanted to say Thanks again, and you made my Christmas a very personalized and special one!
December 2009 - Nancy P.

Just wanted to thank you for your quick service and great product. It 's so nice to have the correct color threads for my Brother 4500D machine. Remember to send me any special sales . Thank you again . I am thrilled with the thread and your prices are great.
November 2009 - Jane S.

Okay I just had to write WOW!! Your new site is incredible. I loved your old site but this site is even nicer. I wish you great success with your new site and God Bless!
October 2009 - Debra B.

I just took the time today to thank you for making my Brother embroidery machine available !!! I couldn't believe how fast I received it!I ordered on Sunday and by Wednesday at eight oclock I seen dark shadows in my front door glass!  OMG.. the Grand slam offer is amazing! I thought perhaps it was sampler spools to let you see the product...NOOO NOOOOOO its gorgeous full size spools! Everything you need to start a project soon as it arrives. The savings is simply wonderful. I couldn't even touch everything that comes in that deal even remotely for that price. OHHH thank you thank you, this is my first experience with machine embroidery, I spent years doing projects by hand.  My eyes are failing me ...but you simply pick a pattern ....sit in the hooop and the machine tells you when to change thread....and TA DAHH its done.  My favorite sewing is for my tiny doggies......with this I can add even more embellishment to the styles I design.  That sock hoop was fantastic in your Grandslam offer for such tiny work.  I already have her pinafore embroidered and will now start constructing the entire dress.  I am so pleased with my purchase!  Thank you again , I shall recommend  your site. You definitely have a spokesperson and customer here.
October 2009 - Marcy B.

How exciting! Within 2 hours of the placement of the order I received the notice of shipment for tracking. That went flawlessly, and the new embroidery machine arrived right on time. I am totally new to embroidery, so when I was doing my research on a possible machines I was overwhelmed. The prices ranged so much, and the capabilities were endless. I wanted to be sure to get a machine I could grow into, but yet not have to make payments on. Then I discovered the Mr. Vac Mrs. Sew site. The prices were phenomenal, but I was leery. I called the 800 number and asked a couple questions, and was immediately transferred to Lisa. Her guidance convinced me that the Brother 770 machine was perfect for my needs, and then with the Grand Slam addition I couldn't believe it was true! I could get more than everything I needed to get going - at almost 1/2 the cost of other sites! The 100 pre-wound bobbins were like Gold to me (I hate winding bobbins). The additional thread assured that I would have a huge selection to try many things! And 15,000 patterns really got my creative juices going! Then Lisa suggested that I get the hoop package and stabilizer. Both were wonderful aids for even a beginner! I am amazed at how easy the machine is to use, and I am thrilled with all the extras I bought with the initial order. It really makes it so simple to try options and really test some of the capabilities. Within 2 hours of getting the machine I was able to understand and try some patterns. I could write a book about how pleased I am - but I have to quit now, and go do some more embroidery!
September 2009 - Pauline K.

My embroidery machine arrived exactly when you promised. I read the directions once and was able to embroider! Of course after re-reading learned even more! It sews beautifully and it was so nice to deal with such nice people. You can call me a "Bee-Back!" Pauline in the Texas Hill
August 2009 - Dave R.

Thanks for all your help. I love my Miele and I love my IQ Air (thanks for the great price). Together as you told me they pack a powerful punch. I have told all my friends about you and anybody else that will listen. Hope I was able to send some sales your way.
August 2009 - Norma R.

I’ve been researching embroidery machines for a very long time and finally decided the Brother was the way I wanted to go. I especially loved your web site; very informative. Your price was excellent, and the free shipping really made the decision for me. I received the machine in 4 days and all arrived safely. I can’t wait to learn how to use it. Appreciate the excellent service and all the information about the machine so clearly stated on your web site. It answered many questions I had concerns about. Great job – great price – thank you.
July 2009 - Marian C.

Just received my new Janome DC2010. Have a 12 year old Janome that this replaced. I am happy dealing with you, and know I will be happy with the machine (once I learn how to use everything). The quilting package is great also. You had the best price, plus getting the great quilt package free gives me many more options.Thank you.
July 2009 - Jeanne T.

I got my Brother PE 700ii today, and I am IN LOVE with it! Within minutes, I was off and running. With the Grand Slam package, I've got everything I need to cause trouble for quite some time. I'm a very proficient seamstress, but this is going to add so much to my projects. I could not be happier with this brand new toy. The glowing reviews on your company and this machine are right on the money. I bought from the right people. Thanks for everything.
June 2009 - Tina D.

Just wanted to let you know I received my Polystar thread last Friday (a week) which was fast. I made my first embroidery design on a Brother HE240 without any problems at all. I am very satified the the Polystar thread and intend to purchase the country thread with the bobbins in the near future. Thanks a bunch.
May 2009 - Mary Ann T.

I don't LIKE the ( Arrow) cabinet...I LOVE it:) My husband put it together and said it was very well made. It arrived very quickly. I ordered it on Sat. and it arrived on Weds. I followed the UPS tracking and knew exactly when it would arrive, a very nice feature. Since I knew when it was being delivered I took a little time off from work and was here to receive the 3 boxes. I'm extremely pleased with this purchase and the quick response to my question. It's as I expected, but I thought it wouldn't hurt to ask:) Thanks for the info. I'll be sure to check out your business again when looking for related items.
April 2009 - Lisa M.

I just wanted to let you know that I received my new Miele powerbrush today and...IT SUCKS! And I mean that in the nicest possible way;) Thanks for your help and for getting it here...this house was in critical need of a good vacuuming!! Hope you have a great weekend and thanks again.
March 2009 - Karen P.

I had to write to you and say WOW your phone specials are amazing! I can not believe the incredible quilting package I got with my Janome sewing machine for free!!! I have been telling everybody about your company and the great machine I got from you. I have already finished my first little quilt and okay it is not great but I learned so much that I am sure that my next one will be even better. Without the free kit I received I think it wouldn't have even looked like a quilt because I did not realize you needed to have special feet to quilt. Thanks again and I am going to keep the embroidery machine on my wish list.
February 2009 - Sue M.

I just wanted to thank you for the prompt mailing of the Vikant Ultimate Box I ordered yesterday and received today. Because of a computer upgrade to Vista, my emb machine software was no longer compatible with my computer. As a new grandmother, I am so glad to be able to start embroidering again.Thank you
February 2009 - Troy K

I ordered this for my wife two days ago and she received it yesterday! She wanted to thank you for the super fast delivery and let you know that so far the machine is everything she hoped it would be. Glad that she ordered the Grand Slam Package. Will look to you for future sewing needs and will tell everyone she knows who sews about your wonderful company! Thanks again
January 2009 - Cynthia L.

The machine (Brother 1500) arrived Tues at 1030 am CST. I was surprised it came that early. but we where under heavy snow warnings so that could be why. I know this sounds funny but had to take it out of the box and let it warm up. Do to the cold. (10ish above wind chill you don't want to know) That baby was cold! Not a good thing to start it up that cold. So I had to wait a few hours. Let me tell you I was biting at the bit! Well when I finally got it running it was great! I really love it. It was a little different in the threading then my machine. But following the directions it was very clear. The "speed" wow !! Last couple of days I have been getting adjusted to it. Just need a little practice. And pacing my foot on the foot control. But with anything new its getting used to it. Its everything I wanted. And a few extras, like the knee lift and thread cutter. This is now going to be my main machine. And the other one a back up. I am a quilter and I do a lot of piecing. I hope to start selling some of my quilted projects online. It was a pleasure doing business with you.
January 2009 - Dorothy G.

I received my second order from you today, the second in a week !! Your service is outstanding and prices are great!!!
January 2009 - Charlene S.

I just wanted to say THANK YOU for your quick response to my question, fast shipping and prompt service. You were great to work with and shipping was lightening fast!
December 2008 - Cheryl F.

I just wanted to thank you for the wonderful service! I ordered a Brother PE700II on Sunday night, and here it is Tuesday afternoon and it is already here! I can't wait to get out of work and go home and play with it. With the holiday shipping rush, I didn't expect to see it for at least a week. You have truly made my Christmas! Thank you!
November 2008 - Jim S.

I just wanted to let you know my order arrived yesterday afternoon. This was the order you finalized for me on Monday morning and it arrived in just over 24 hrs. This is incredible, at this time of year you would think it would take a minimum of 1 week but you folks are on top of things. My wife will be very happy on Christmas morning. I also wanted to commend you on the communication I received when I placed my order with you folks, it shows that you care about your customers and want to help them get exactly what they want. I can tell you that once I let my wife know what I experienced with you when I placed the order, I don’t think she will get her supplies anywhere else.
October 2008 - Robert L.

I want everybody to know what a great company you are to buy from. My Miele is just perfect your suggestion was right on. I actually now actually vacuum. I HATED our old vacuum and felt I was doing nothing when I vacuumed. I now know I was doing nothing. Thanks again!
October 2008 - Missy R.

Thank you for your great service. It is so nice when a company gets back to you when you have a problem. I have recommended you to all my friends. Thanks Again.
October 2008 - Tatchie D.

I just wanted to let you know that the walking foot I ordered on MONDAY, arrived about 1/2 hr. ago! This is one of the most amazing internet shopping experiences I have ever had! I thank you so much. I just hope I really will be able to do side to side stitches and not just straight stitches with this foot. I have seen it advertised on other sites, but they never say this is possible. I am going to try it out this afternoon. Thanks again for the service. This was my 2nd order from your store and I am really impressed! I will be back for sure.
September 2008 - Linda T.

I got my machine this afternoon! The driver told me that he accidently delivered it to a school nearby. I have been playing with the machine and so far it is wonderful! Very user friendly. The software is also easier to understand than I expected. No complicated lingo, very straightforward. I just wanted to thank you for all of your help. From all of the presale info that you gave me to helping me with the shipping dilema. Your customer service surpasses superior! You replied back very quickly to all of my many questions and I really appreciate that. I can and will highly recommend you guys to anyone looking to buy anything you sell!
September 2008 - E Cruz

Just to let you know I received the Dyson DC25 today, Sept.11. before 12 noon from UPS delivery truck. Thank you for the excellent scheduled delivery. My daughter tried it in the family room and kitchen, while my wife and our pet ChaCha were watching the whirling dirt inside the plastic cylinder with enthusiasm. Great technology.
September 2008 - Linda A.

I just wanted to thank you for the quick delivery of my Dyson vaccum. Also for the fantastic customer service that you provide. I found the same cleaner cheaper at another site on the internet. I called and told a rep for your company and they gladly gave me credit for the difference. It is truly a pleasure to work with a company like yours. I will truly be singing your praises to my friends. Thank you for the quick delivery and the great people you have working for you.
August 2008 - Lynne I.

I received the miele , read the instruction manual and vacuumed most of the house. Wanted to let you know this is an amazing vacuum! The versitility and thoroughness is outstanding. Thank you.
July 2008 - Janice T.

Amazing! I placed a telephone order at 10:30 Monday morning and was unpacking my new Miele vacuum cleaner at 12:30 Wednesday afternoon. The Brugo mug is a nice bonus, but I will not need it to remind to recommend you to my friends--you don't forget great prices and service like this.
July 2008 - Joni S.

Ordered the Dyson DC25 based on the recommendation of a friend who ordered one from you. WOW! Who would have thought that I would get excited about a vacuum cleaner! Took this machine to my mom\'s house, which was just cleaned by their housecleaner. After Dad vacuumed their bedroom and they saw all the dust in the canister, they are begging me to come vacuum their house regularly! Worth every penny! Can I help you sell this vacuum in Indiana? Thanks for a great product and great service!
July 2008 - Suzanne D.

You are AWESOME! When I ordered the same thing from Amazon a week and a half ago it STILL had not shipped...so you walk on water in my book! Thanks so much.
June 2008 - Judith S.

I received my order of Polystar thread yesterday. That was quick severice. That thread truly is the best for Brothers.
May 2008 - Colette R.

Thank you for getting me my machine so fast. You are a great company and I will recommend you to all that I can. Cheers!
April 2008 - Linda P.

I am astounded!! I love each and every one of the threads!! You are to be 200% commended. Your customer service - communication and fast shipping is stellar!! Hope to "see" you again soon.
April 2008 - Millie A.

Thank You so much. I just received my new Brother pe700 and all the extras I ordered. Can't wait to get started. Will surely be using your services again when I need something.
April 2008 - Ashley S.

I just had to email you and thank you! I called and talked with Lisa a few weeks ago, planning on purchasing a roll of tear away stabilizer. She recommended the aqua adhere stabilizer for a project that I was about to start. Blindly I made that purchase. WOW!!!! That stuff is amazing. It took the place of my normal peel and stick stabilizer and took away the icky sticky needle and sticky back of my finished projects. Because of that purchase, my projects were done in record time. So all this is just to say, Thank you so very much for having knowledgeable friendly people to help over the phone with orders!
April 2008 - Lynn T.

I received my order of thread(Polystar) yesterday. It is GREAT!!!!! I was very please. It is a wonderful buy. Thank You.
March 2008 - Ruth E.

March 2008 - Phyllis B.

I purchased a Brother PE700 with the Grand Slam Bundle. I just used the machine for the first time today and it is Great/ I already have an embroidery machine with a smaller embroidery area. I can adjust the size of the pattern that is stored right in the machine. The automatic needle threader and thread cutter are a great convenience. The Grand Slam bundle was like opening a Christmas Present, it was loaded with so many wonderful products - a Real Value. I contacted Mr. Vac and Mrs. Sew by E-mail with questions about the Brother PE700 before purchasing it and received a reply from their wonderful Customer Service Department the same day. I also contacted them with a question about a design CD, that I had purchased elsewhere, but had not yet opened; because I was not sure if the size of the designs would fit in my machine. Again I received a reply from their Customer Service Department within a few hours. You have made this purchase a truly pleasant transaction. I am so! glad that I purchased my machine from such a Reputable Company. I would recommend both the Brother PE700 and Mr. Vac and Mrs. Sew to anyone interested in a future purchase.
February 2008 - Alice M.

I received my replacement insert last week and wanted to let you know how much I appreciate your good customer care. Everything was handled quickly and very nicely. The craft bag that you sent earlier was also a nice touch and very thoughtful. I appreciate doing business with you and would recommend your store to anyone.
January 2008 - John M.

Joe, Got my vacuum (Miele Sirius) and wanted to say thank you for the excellent service, (including 2 day delivery), price and product...they don't make things like that anymore! I'll definitely recommend you and Mr. Vac and Mrs.Sew to my friends and associates!
January 2008 - Lisa M.

I received the Cap/Hat Hoop package for the Brother 270D. It is great. You offer great products and your prices are unbeatable. Since I am new at embroidery, I am trying to keep the cost down. For any one just starting out your prices can not be beat. I am extremely please with the product and the extras that were included (thread and scissors). I will do business with you again and again.
January 2008 - Brenda R.

I received my order on Friday, and have already using my new hoops. Doing business with you has been a real joy and my goods are just what I needed and wanted. Sincerely a Happy Customer
December 2007 - Jonathan A.

I received my order on December 20, 2007. Thanks so much for the quick shipping, I have my order in time to put under the tree for Christmas. I will reccommend this site to fellow internet shoppers.
December 2007 - Carol R.

I received my hoops and thread yesterday........awesome thread. Although I haven't used the hoops yet......the thread is magnificent, I will definately change to the polystar. Such shine and dimension in that thread. Thank you for your speedy mailing.
December 2007 - Mary Anne B.

You people rock!!!! Twice I have ordered from you and have recieved excellent service and quick too!! Thank you and Have a Happy Holiday!!!!
December 2007 - Anita T.

November 2007 - Heather W.

very informative website, and extremely helpful customer service rep. was vascillaing between two models, and, with the input from their rep, was able to make right selection. prompt service, too. my sewing machine shipped the same day, even though i placed the order at the end of the day. had it the next day!
November 2007 - Sammie E.

I havent had a sewing machine in 20 years but read online reviews and decided to purchase the Janome heart line sewing machine for its dependability and ease of use. It is a wonderful machine and Mr. Vac and Mrs. Sew have it at a very reasonable price compared to other online retailers. I am very happy with my experience in shopping with Mr. Vac and Mrs. Sew. The shipment arrived much faster than anticipated and the sewing machine was packed very carefully so it arrived swaddled and loved. I know I can rely on Mr. Vac and Mrs. Sew should the unforseen happen. I highly recommend them to anyone who wishes to purchase a quality machine from a high quality retailer who truly delivers all they promise.
October 2007 - Debbie S.

Thank you! Your shipping was extremely fast, and the box arrived today! Wasn't even 24 hours after I placed the order. I will highly recommend your company to anyone looking for a new machine! I appreciate your professionalism and your quick attention to my silly mistake. Thank you Lisa!! I'm a very happy PE-700 owner now!!
September 2007 - Christine D.

On the 20th of August I purchased a Brother PE-700 I love it. My Sister in-law (Cindy Butler) came on Tuesday evening saw mine and I demo it for her so she could see what she could do. She fell in love with the machine. She ordered the machine yesterday and called me last night so thrilled. I think she said it would be delivered today to her home in Clarksburg, MA. I will continue to pass the word on the machine and the Great service you provide!Thanks Again Still having fun with mine!
August 2007 - Christine D.

Just wanted to let you know I am THRILLED with my new machine (PE700)! Impressed with the fast shipping! Will certainly keep your web site in my favorite place to buy from!
July 2007 - Annie S.

I just recently purchased this machine from you (Janome MC 9500). I was a bit leary to pay so much as I have been burned before on a camera purchase. However, your feedback and professional webpage convinced me to purchase from you...and boy, am I glad I did. You guys are excellent!!! I am so pleased with this machine. It does far more than I would have ever expected and all the extras you threw in were wonderful. Infact, my husband and I own a company and I was able to digitilize our logo with the Embroidery Magic 2 software and download it with the Magic Box elite. Talk about a money saver. I can now make our work shirts at a fraction of the cost. An added bonus is being able to make my two small children matching shirts with our company logo...how cute!!! I love the machine and am glad that I went with your company. Thank you so much and God bless.
July 2007 - Hannah S.

To you both, I purchased a PE 700 and it was delivered within 3 days I was so thrilled an excellent deal I must add. I then purchased the beautiful polyester Poly Star thread, which is really beautiful. These items were all tax free and free shipping , I have also purchased hoops and othere things and find that MR Vac And MRs Sew is the only place to shop, excellent customer service, never too busy to answer questions, always with a smile intheir voices, thank you so very much. I shall be ordering shortly your Polyester Poly Star offer. My machines are not happy with Rayon the thread keeps breaking constantly very frustrating. I just stiyched out the Janome MC 11000 design of itself, and it does look magnificent, with tthe Poly Star Polyester thread, outstanding!!! Thank you Mr Vax and Mrs Sew for all your assistance.
June 2007 - Barbara C.

Thank You so much, you guys are so prompt, at first I was kinda scared to order form you but took that chance and most definitely glad and satisfied. Thanks again and will definitely be back!!!! Barbara Cobb
May 2007 - Donald B.

I received my sewing machine cabinet on 5/4 and I assembled it In 2 hours. Shipping was fast, product quality is excellent and assembly instructions were very clear. THANKS ! ! ! ! I forgot to mention that your prices were the lower than any internet website or any retail outlet that I contacted.
April 2007 - Loretta C.

Lisa - The thread is the best, my machine just loves it, and the shine is great. Just bought another set, and will get the country colors on my next round, which may be sooner than later. Thanks again for the great customer service, it's so nice to deal with someone who really cares about what they do.
March 2007 - Rick P.

Just wanted to say thanks for the friendly and quick service we received on our recent order of Polystar Thread and prewound bobbins for our new machine. Joe and Lisa, you both are great! Our order arrived much sooner than expected and we will start using our new thread this weekend. Please know that you have earned a customer for life!
February 2007 - Barbara L.

I am so thankful for your great customer service. The first machine did not work so I just packed it up and you picked it up and sent me another one. I love my new CG 590. I originally received my shipment with in three days just like they told I would. They picked it up right away and resent a new one. They even e-mailed me to tell me there was a slight delay due to not receiving the manufactuer shipment on time. I thought that was awsome to keep me updated like that. My machine sews like a dream and I love all the the stitches that I can do now. It is really fast. It's funny because my old machine I could press the foot control to the floor and it would not go fast enough. With this machine all I do is press a little and away we go. If I press harder it flys. I love it!!!!!! Can't say enough about how happy I am that I did business with your company. You have a nice business and obviously care about your customer! Your prices are the best I have seen and I have done a lot of looking. So with great prices and excellent customer service you can't go wrong when doing business with Mr. Vac & Mrs. Sew. Thank you!!
February 2007 - Carol H.

I received my machine and accessories on Wednesday as promised! I am thrilled and getting acquainted with more features each day. So far, it sews beautifully...having sewn on my Viking for over 26 years, this machine is so new to me and it's exciting because it is like learning to sew all over again! I'm taking it step by step from the manual and trying everything! One question I have, I see that the Janome official site has free upgrades. Can you tell me if my machine has had the upgrades, or do I need to go ahead and download them and install them on my machine? I didn't want to do anything until I was sure. Thank you so much for this wonderful deal and shipping everything as promised and ON TIME! Sometime, I will tell you my horror story about eBay (as recent as Jan. 18, 2007!). That's why I came directly to your web site
January 2007 - John R.

Thank you for your great recommendation on the vacuum. We both love our new Miele. I am actually vacuuming which my wife loves. I refused to use our old piece of junk because I never thought it was doing anything and after vacuuming our house once and checking the bag I have proof that I was right. Thanks again.
January 2007 - Melissa A.

I had to write to Thank you for your excellent service. Please stay as wonderful a company as you are. I know you are just going to grow and grow as a company but I hope you never give up your excellent service.
December 2006 - Larry P.

I just had to write and tell you how wonderful your customer service is. I was very worried when I had a broken machine I would be told tough. No not the case you took care of my problems and made me a very satisfied customer. Thanks.
December 2006 - Melissa K.

Thank you for all your help in choosing my vacuum. I love my new vacuum. Merry Christmas!
November 2006 - Jennifer P.

My friend told me about your site and your great service. Well I have to say you were even better than she told me. Your prices are great, your customer service is excellent and you got me my supplies in record time. I give you an A .
November 2006 - Esther F.

I just love the Polystar thread and now with the Polystar prewound bobbins I am in heaven. The thread is so shiny and it never breaks. Please email me when the Country threads are available because I am so excited to have more colors in this wonderful thread.
November 2006 - Julie R.

I wanted to write to you and tell you how much I love my new Miele. Your prices and knowledge of the machine sure surpassed my local dealer. I am so glad I found you because without you I would have the wrong Miele and I would have thought it was the machine not that my dealer is an idiot. Thanks again.
October 2006 - John L.

Thanks to your company for making buying my wife's birthday present so easy. I appreciate your guidance and input on what she needed. I am excited to give it to her since I know this is what she needed.
September 2006 - Sharon P.

Hi Lisa Just wanted to tell you I love the serger! So glad I listened to you and got the one YOU recommended. I did not realize it does as much as it does. I am so happy I didn't get the smaller one. Thanks.......You are a smart cookie
September 2006 - Sue M.

Thank you for your swift response! You guys have great customer service, and delivery is out of this world. Thank you from a 'new' loyal customer. I checked the delivery status of something I ordered like on thursday or friday of last week, and I think it's already sitting on my front porch at my house! (at least it will be by the time I get home) I have NEVER had such great shipping communication from an online purchase ever! I just think that people are really fast to complain, but don't say thank you enough. THANK YOU!
September 2006 - Dianne B.

I received my new Brother SE-270D embroidery machine yesterday, which was so thrilling. I ordered it on a holiday and still received it within 2 days after it was shipped (and it was free shipping!). I have not had a chance to play much on the machine, but am very excited about its look, feel, ease of use. I have friends who have purchased the more popular high-end machines for over $2,000 and they were very delighted when they saw the Brother I purchased and felt it to be as good, if not better, than their high-end machines (especially the difference in price). From what I have seen on my new Brother, it is definitely a wonderful purchase and your company was a pleasure to work with. Everything was easy to do. Ordering was simple. You kept in touch and let me know when it was shipped and it actually arrived when stated. I didn't mean to write a small chapter of a book, but I am so very excited about this purchase and your company and website, I wanted to let you know. Keep up the good work. Thanks again for making my day wonderful and I have to go now and play with my new wonderful machine.
August 2006 - Barb L.

My Koala sewing furniture was delivered this morning and I am thrilled! There was a small corner broken off of the insert, which I noted on the shipping papers. I don't believe it will affect sewing and opted not to send it back because I couldn't wait to set up and start sewing. Three neighbors stopped in and they were amazed and drooling, even the one who does not sew! I expect to get many years of service from these products and look forward to many projects. Thank you for answering all my questions and assisting me in a decision for my sewing needs. Your prices that included shipping and set up in my home were outstanding and beat all the other online sites that I checked. I will definitely call you when it is time for a new sewing machine and other equipment! Thanks again!
August 2006 - June B.

Thanks You for the quick service...my Singer 7466 arrived today and it is just what I wanted. I had been looking for over 6 months..at them all!!! Price wise and function and for the service for my sewing needs .I found the instructions very easy and I love the automatic threader..since I could never get the needle threaded.The designs on the stitching card are versatile Again for the great priced sewing machine,I have never owned a Singer but I can now see why they are #1.
July 2006 - Peter R.

I thank you for your help in selecting a vacuum. Not many places would tell me to spend less on a vacuum. I thank you for considering my situation and telling me that I was over buying. I love my Miele and have already told many people about your company and my Miele. Thanks again.
June 2006 - MaryAnn N.

I would like to thank Lisa Brown for the great job of helping me find a solution to a problem. With her patience and understanding I am now enjoying my embroidery machine. Thank you again for your prompt attention to my concerns
June 2006 - Jessica R.

I bought the disney brother embroidery machine. They had the best price overall. I really liked how they included 2 bonus disks with the machine and free shipping. When you are paying that much for something I dont believe us as customers should have to pay shipping and Mr Vac and Mrs. Sew seem to understand that. They got me the machine very quickly. I highly recommend them
May 2006 - Annettte M.

Yes, we've been enjoying the new vacuum now for the last 5 days (not that we've been vacuuming that much or I should be committed! It does a great job, and I do notice the difference with the brush and hose as well as my husband. I appreciate ALL your help and advice, and if I can recommend you to anyone I know about to purchase a vacuum you can count on me doing it! Have a great holiday week end too!
April 2006 - Charlotte S.

I just wanted to add to the testimonials..I purchased a Janome used...when it came - I was amazed how clean and like new it was...I love it...sometime I hope to find a 11000 I can purchase too and hopefully from you..Thanks again
April 2006 - Michelle B.

I just wanted to say thank you guys again for the quick response on the CG-590 sewing machine. You offered me the best price around and free shipping. I ordered it on Tuesday and received it on Thursday. I needed it fast and you guys delivered. Thanks so much again for everything, I am really enjoying the machine.
March 2006 - Janine P.

I just HAD to write and thank you. It is so nice to know that after you buy something from your establishment there is people on the other side that care about their customers. I can not thank you enough for all of your help.
February 2006 - Leesa S.

I wanted to thank you for the great thread (Polystar). I am very new to machine embroidery and was afraid to begin. Having a quality thread has helped me to succeed. I can't rave enough about the quality of the thread. It is so smooth and doesn't get caught in the needle--so no breaks. Thank you again.
February 2006 - Jason R.

Lowest price, fastest shipping, tracking information sent in confirmation emails, etc. THIS is what shopping online is supposed to be like. Ill definitely go with this vendor again. The same exact item cost over $100 more at a local vacuum store, plus had sales tax. I saved over $150 AND didnt have to carry it up the stairs! These guys are excellent.
January 2006 - Virginia B.

I want to commend you for the wonderful customer service you have given me. I received my new machine yesterday afternoon, and I am thrilled. I will recommend your business to any of my friends looking for a new sewing machine.
January 2006 - Scott S.

Thanks so much for your help and assistance with my Brother SE 270 D. Being new to Embroidery you can\'t imagine what it means to have someone available when you need help! Thanks again
January 2006 - Kenneth K.

i would recommend mr. vac & mrs. sew to anyone. my order was processed and sent to me promptly. when i got my purchase the plastic insert was cracked. i e-mailed mr. va & mrs.sew. they responded within one day and i had a replacement within a week
January 2006 - Lynn G.

Thank you so much for recommending the Sebo x4. We really love it and I look forward to many years of vacuuming with my new wonderful vacuum. You provided excellent service I would recommend you to anyone. You also had the best price around. Thanks again for such a great purchase.
December 2005 - S. Fadl

I am amazed that the craft lamp that I ordered was delivered so quickly. It is just what I was looking for and I am passing the information on to members of two craft guilds that I am active in. Thank you for your prompt and courteous service. May you have a very happy holiday and a great new year.
December 2005 - John S.

My wife & I were BOTH Impressed with YOUR Service..........................: From the Time YOU took the Order ... Until it was Delivered......
December 2005 - Gary S.

Thanks so much for being such great people to deal with. People like you mean a lot at times you need a true freind!We got our 9500 and are tickle to death with it. Thanks
November 2005 - Beverly F.

I received my Singer Quantum XL 1000 and now need a month off just to play with it! Thanks for your exemplary customer service.Trust me, I had contacted ALL the major online merchants and got A LOT of false info concerning this machine. Lisa is absolutely priceless!!
November 2005 - Elaine D.

Thanks so much for sending my new machine so promptly. I am really enjoy carrying it to classes and leaving my large machine at home
October 2005 - Gregory L.

Thank you very much Lisa for processing my order and actually calling me to tell me about my address problem. Other places I would have had to place a new order. I had a great first impression shopping at your store. I would recommend your store to my friends. Have a great day!
October 2005 - Jody B.

I just wanted to say Thank You. Your advice was good. I ordered the Vikant Box, I've received it and already used it. And, I appreciated your quick response. I like your website and the goods you offer.
September 2005 - Joan R.

I am so happy for both of you on the birth of your little girl. You have always provided top notch service to me and all my sewing friends I have recommended. I always check out your site to see what is new and today I see something wonderful is new. She is beautiful and I hope you enjoy your daughter.
September 2005 - Nancy W.

Hello, I have recently purchased several items from your website and I just want to compliment you on your great customer service. I will tell you I was a little hesitant but I have been unable to locate a Brother dealer close to my home. So I took a chance, it has been a pleasure doing business with you and I will continue if the need arises again. Keep up the great work, Have a pleasant day.
August 2005 - Rhonda H.

Lisa, Thank you so much for all you help in deciding on a sewing machine. I am sewing away and for the first time ever I am not FRUSTRATED. I hope you get the little girl you want because I am having so much fun sewing for my two little girls. God Bless you and your family.
August 2005 - Debbie R.

Thank you for recommending the Miele vacuum you did. I love what it does for the carpets. I would have never thought a better vacuum would mean so much to me. Thanks again for all your help!!!!
July 2005 - Sharon J.

I don't even believe this!!! After phoning your company with questions about the Singer 7462, I placed my order at 4:50 pm yesterday. My machine was here by 12:30 this afternoon! Talk about service.............. Can't wait to get sewing on my new machine. Thanks.
July 2005 - Barbara K.

I received my order today and am pleased. This is the second purchase from your store (the first was a sewing machine) and I am totally satisfied customer. Thank you.
June 2005 - Mary C.

Thank you so much for your wonderful service. I would tell anybody to not hesitate to order from these people, they go the extra mile when it is needed. Thanks again.
May 2005 - Margie C.

Thank you for all of your help with my purchase of The Ultimate Box. It works great! I am so happy that I finally am able to get my embroidery stuff to work with my new computer. You were the only one to give me an acceptable solution to my problem without having to spend a lot of money upgrading my PE-Design. I would definately recommend you to any one in need of things such as this.
May 2005 - Julie S.

May 2005 - Patricia H.

Thank you so much Lisa for all your help. You folks are great to deal with. Not only did my merchandise arrive in a timely manner but you also solved my problem quickly. Again thank you very much. I will be sure to recommend you to anyone who wants something to do with sewing machines and such.
April 2005 - Lisa C.

I had to write to tell you how I happy I am with your company. I had a problem with my Amazing box and you gave me a number of whom to contact to find out exactly what was wrong. They helped me and fixed my problem so now I am happily downloading. The Polystar thread is amazing I love that too. I am thankful that you pointed me in the right direction when I was stuck. Thanks again!!!
March 2005 - Joy S.

I can't believe my sewing machine is here already and I only ordered it last Monday. I am carefully opening everything, reading the manual, and getting ready to give it a try. Can't tell you how pleased I am to have a quiet, efficient, easy to use, up-to-date, machine. Only problem is I'll have to find all new bobbins. :) I've tried out numerous stitches and they are beautiful. I may even start machine embroidering again. My husband says, maybe you'll be so busy you'll leave me alone. Use any or all of my words you wish And Happy Easter to you too. This is my Easter present to myself. Thanks for the VERY prompt service.
March 2005 - Pat W.

This sewing machine is wonderful! The price was the best I could find, the bonus case and extras made it even better. When I saw the Free Shipping, there was no doubt I had come to the right place. The machine arrived exactly when promised, and it is fantastic. I love it! Thank you so much - and I will be spreading the word about your great website.
February 2005 - Joann K.

I just received the Brother 8072 I ordered from you for my Grandaughter as a wedding gift. Well, I opened the box, and decided to try it so that I could help her "learn to sew" (I have been sewing for over 50 years and have owned only Singer and Brother machines.) I am presently sewing with a 19 year old Singer 6268 that I paid $995 for in 1986!! This new Brother sews circles around my Singer. I also have a 1943 Singer Featherweight that belonged to my Mother, and a Brother Embroidery Machine. But, I love this Brother 8072. So, guess what? I am going to keep this new Brother 8072 for myself and am going to your web site right now and ordering another one for her. (The wedding isn't until March 26, so I have plenty of time for it to arrive here prior to her wedding.) I don't know if you remember my emailing you before, but you were wonderful in answering all my questions and even to helping me choose a machine. Thank you soooooo much.
February 2005 - Tess S.

Dear Mr. Vacuum and Mrs. Sew, I received my machine on January 28th, and I absolutely LOVE it! I just wanted to thank you guys for being so helpful and answering all my questions. I am very pleased with the service you gave me, especially how you were honest enough to give me a check when the machine's price went down. If anyone ever asks where the best place to buy a machine is, I will tell them of Mr. Vacuum and Mrs. Sew! Thanks again!
January 2005 - Dorene A.

Just wanted to let you and others know how happy I am with your Polystar thread made especially for us Brother machine owners! I love this thread~ The colors are so pretty and Ladies you will love how it works with your machine! I am very pleased with this company and will be ordering again from them. Please let me know if more colors come out from Polystar! I recieved this order very promptly and had great service From Mr. Vac and Mrs. Sew. Great people to deal with!
December 2004 - Dorene A.

What a wonderful surprise on Christmas Eve! I received my box of 61 spools of thread (Polystar) from ya. Oh it is so pretty. I love the colors! Great service to get it here too. Will be sure to let others know of this great bargain and of your site! Thanks again!
December 2004 - Christopher P.

Thank you for the quick response and prompt delivery. I received the sewing machine today; very unexpected. You guys run a well maintained website and your services will be forwarded to other people I know. I run a website myself and know how hectic it can be, especially during the holidays.Thank you again and have a MERRY CHRISTMAS!
December 2004 - Glenn S.

Just a quick note to express my thanks for advising me on my vacuum purchase. I received the Sebo X-4 last week and it is all you promised it would be. Believe or not vacuuming is not the highlight of my week, but this vacuum makes the chore tolerable and (dare I say) almost pleasant. Thanks for the advice and great customer service. Happy holidays to you and your family.
December 2004 - Sherry K.

Just wanted to say hi and Merry Christmas. It's been a couple of years since I bought my sewing machine from you. It still works great. That was such a fun experience, I was a new buyer and you really helped me. Hope your holiday is happy & enjoy the Reason for the season.
December 2004 - Janet F.

I received my new Brother 180D embroidery machine today. I can't wait to sit down and learn all about my new machine. I just wanted to let other customer's who would be skeptical about ordering on line know ,that I called your store on Wednesday and received my machine the following Tuesday. Mr. Vac was very courteous and helpful, I could not believe the prices that you sell your machines at. Your web site was $250.00 cheaper than the local sew and vacuum stores in my hometown. I would order anything from you site without any hesitation. thank you for your service.
November 2004 - Sheri B.

I must tell you how happy I am with this thread (Polystar). I was struggling with breakage, fraying, etc. until I found this! I have not had any trouble at all and the thread embroiders beautifully. Thank you so much :)
November 2004 - Donna S.

Mr Vac and Mrs Sew , I have received my Amazing Box ll and I am excited about getting started, The response to my purchase was very impressive and the time that it took me to receive my order was outstanding. I will definitely buy more things in the future. Thanks so much for making it a real pleasure in my ordering.
October 2004 - Joan P.

I really felt that I had to write to you about my experience regarding my new White sewing machine. I had a problem which was settled immediately and unusually effectively. I love my new White and am so glad that I bought it from Mr. Vac and Mrs. Sew. Considering that "good service" is a dirty word today, it is wonderful to find someone who believes "the customer is always right." Thanks again.
September 2004 - Janice R.

Mr and Mrs, What can I say but a big thanks. You are truly a great company to deal with. We are so pleased with our Miele we got from you and the great customer service when I wanted to ask questions.
September 2004 - Mary D.

It is a pleasure to deal with you people. I ordered my polystar thread on Mon afternoon and received it today (Thurs.). I was so excited taking each spool out of the box. I have already downloaded the complimentary design pack from Embroidery.com. Thank you so much for such prompt service. Will be calling you again soon.
August 2004 - Sheri C.

Mr. Vac and Mrs. Sew; thought you would like to know I have received my Koala Outback II Plus and love it !!!!!!!!!!! The driver was courteous and the cabinet was simple to assemble. Thank you for making it so easy for me to do this. I will keep you in mind for future purchases of this type. Think you again, very much,
August 2004 - Linda S.

Dear Mrs. Sew: Thank you so much for offering me the store's floor model. I couldn't be happier w/ it. It will be perfect for classes I plan to take. Thank you again. Linda
July 2004 - Grace D.

Love the thread.(Polystar)It is so shiny and never breaks. The colors are beautiful. Thanks for putting the designs in the box how nice to open the box and get an extra something that you did not tell me about. Thanks again,
July 2004 - Mary S.

Mr and Mrs,
This machine is so nice. I can not believe how easy it is to thread! I never liked sewing and only bought this machine (White 2235) because my daughter is taking sewing in school so I wanted to have a machine at home for her. Diane seemed to like sewing so I figured it would be nice for her. HA! I never expected to enjoy sewing! I have made three sets of curtains and have saved so much money that I am thinking of ordering another one for Diane. We actually fight over the machine right now. Thank you for offering this machine and helping me to connect with my daughter at a new level. Mary
June 2004 - Alexis W.

Thank you such much for recommending the Sebo upright I just love it. All the features you told me about are true. One you forgot to tell me about was the rubber wheels on the vacuum. No more listening to the vacuum clunk through the house. The vacuum is so quiet just like you said. Like I told you on the telephone I do not know why noise bothers me so much now that I am older but with my new Sebo I do not have to worry. PS-I love the lime color.
June 2004 - Linda R.

The Polystar thread is so beautiful. The colors just shine. I love this thread. My machine loves it too. Most of all thanks for being such a great store to deal with. Your site is the best and your service is the bestest (okay not a real word but it should be) Have a great summer!! Get to the beach or else!!
May 2004 - Roger P.

The thread is incredible! My wife thinks I am the greatest. She loved her birthday present, thanks for saving my a** by getting it here extra fast. Next year I will try and think about this earlier.
May 2004 - Connie P.

I wanted to send you a quick email to tell you I received the Miele and it is all that you said it would be and more. Thank you for all your help in getting me the right vacuum and most of all thank you for being such nice and real people.
May 2004 - Judy B.

This is to let you know that I received my Singer 117 Featherweight II on Friday, April 23rd via UPS. I was really pleased with how quickly I received it, packed well and in good shape. I have been using it today and it is a great little machine. I am looking forward to taking it to classes and quilt workshops. Thank you for a nice machine and very prompt service. I definitely give you an A .
April 2004 - Susanne G.

I was initially a little hesitant to purchase my new amazing machine from an online site. I mean the price, from Mr. Vac and Mrs. Sew, made this deal just seem way too good to be true...... but I needed a new machine right away because I was in the middle of an important project when my old machine finally died. I e-mailed a couple of questions to Mr. Vac and Mrs. Sew and got immediate replies. Every question was answered quickly and thoroughly. Then I called to talk to someone at the shop (thought I would get a feel one way or the other about the whole thing). Mr. Vac himself assured me that if I ordered that day, it was a Thursday, I would have my machine by Friday and still have enough time to get my nieces 1st birthday dress done before the party on Sat. I got the best price on a great machine and it was shipped out immediately.Received it exactly when they told me I would. I was very satisfied (and got the dress done in time). Being my skeptical self though, I still thought that for the price, once I had my machine I would be on my own if I had a problem......... not true. Customer service from Mrs. Sew has been totally amazing; being nothing but helpful, pleasant, concerned and efficient helping me deal with the smallest of issues. I am ecstatic about my purchase. This is definitely the first place I will come next time, with NO hesitation at all!
April 2004 - Sandy H.

Got the Miele Aluminum today and it is incredible! I just finished vacuuming my main floor and furniture. I am very impressed with it. Knocks the socks off of my Kenmore! Saving the 2nd floor to show off the new machine to my hubby. Very happy with the purchase of both heads. While the 217 is very adaptable to different surfaces, the 236 made quick work of my family room carpet, which is the more plush of the main floor carpets, and I feel it did a more heavy duty cleaning on it. Both would be fine on their own, but each will have it's use in my home. Like you said, two heads are better than one! Thanks so much for a great shopping experience! Talking with you was informative as well as fun. Thank you for all your help in this major appliance purchase! Just placed an order with you folks. I would love to continue supporting your business through accessory orders. Thanks again!
April 2004 - Linda

Just wanted to drop you a line and say Thank You for all the help and all the time you answered all my dumb questions. I love the Autodigitizing program that I bought from ya'll. It is everything you said it would be. Great for a beginner! Already digitizing! Thank You so very much!
April 2004 - Yvonne B.

Just want to thank you for your prompt service when I ordered my Koala Outback Plus sewing cabinet from you last month. The cabinet arrived within the 10 days stated and in perfect condition. I am thoroughly enjoying my new sewing area. I will definitely do business with you again.
March 2004 - Janet D.

Hello Lisa and Joe - I received my Brother NX-600 today and was able to try it out before the evening family rituals.
Wow! What a fabulous machine. I can't believe how smoothly it sews - and was amazed at all the features it has that I hadn't even known about. The FAST threader is so amazing, I couldn't believe it (even nicer than on my Brother embroidery machine). I like this machine better than the Pfaff and Bernina I tried locally - and it does more too!
I really appreciate your taking the time to answer my questions about the machine. We live really far from the nearest Brother dealers - and the ones I called didn't have this exact model yet.
March 2004 - Sherilyn C.

hi Lisa and Joe, well thanks to your help I have my new machine and I just love it. You answered so many questions I had (this was a BIG decision and purchase for me) that I ended up with exactly what I wanted. I bought my machine from you when I lived in New York and you were so wonderful then I decided to continue with you all the way from Arizona. As long as you are in business I will be a faithful customer NO matter where I live! Thanks, once again, to both of you for your help.
March 2004 - Christine G.

My order came yesterday. It is going to be a blast creating new things. Thank you for the wonderful quick service you offer. I enjoy doing business with your company. Thanks again!!
March 2004 - Bev M.

My “new” factory refurbished PC 3000 came yesterday and I am thrilled beyond belief. It came right as scheduled and it was so cool to be able to track the progress across the country from New York to Indiana. This machine is actually better than “new” because it has had a complete check-up and it is beautiful, works wonderfully (well at least the functions I’ve learned so far) and it is in perfect condition with an amazing array of specialty feet and other accessories. I especially like the stitch display which is on a plastic type board which even has holes so you could hang it somewhere close to your machine so you can see the stitches quickly and easily. It’s about an 8 x 10 size so you can see the info with a quick glance. I was also impressed with the hard shell case that came with the machine, that’s a pricey little extra that you usually have to buy extra. Combine this with the incredibly low price, the quality of the machine and the wonderful service from MR VAC and MRS SEW, and it adds up to a wonderful experience. I was a little hesitant about ordering on-line, but I read nothing but wonderful reviews from other customers, so I took a chance. It is so great to do business with a company with such integrity and honesty. May they prosper forever, and before I purchase anything in the future, I’m going to check their web site first.
February 2004 - Lynn W.

I just received my PC8500 and I love it! As you know, this is my second major purchase from you and I couldn't be any happier about the products or service. I know if I want a straight opinion on a product, Joe will give it! And he's always right! Thanks again for the best prices and service on the internet!
February 2004 - Don R.

I wanted to email you guys to tell you how happy we are with our new Sebo X4. My wife loves it and I do to. It is so quiet and it just fluffs up our carpet like no other vacuum has done. Thanks for shipping it so fast and best of all thanks for caring about your customers, you never get that any more from companies and I just wanted you to know that this customer appreciates that. Take care.
January 2004 - Randy N.

I have to say that I am very impressed with your service thus far, your prompt replies and quick order shipping is almost unseen in todays consumer world. I appreciate it and will definitely recommend you to others. I had been shopping for a computerized sewing machine for about a year now. I had my eyes on the Brother PC-6000 the whole time and now I can afford it thanks to you. Your service is excellent and you are more than welcome to use my comments in any way that you like. I look forward to our future business together. A very happy first time customer.
December 2003 - Karen W.

I cannot say enough positive things about my experience with this company. From my first (of several) phone calls, I received quality personal service. Joe was very helpful in helping me with my decision to purchase of a Koala Outback Plus cabinet and both he and Lisa were patient with and attentive to my many questions. Not at any time did I feel pressured to “purchase right away” as was the case with some other dealers.
About the cabinet….what a dream piece of furniture. After hectic days in the classroom, I retreat to my new sewing room! It is far more beautiful than the photos and I have become so motivated to get to work on all those lingering projects we all accumulate. If I could only find more time….
Thank you so much for everything! I look forward to doing business with you in the future.
December 2003 - Gail G.

The purchase of my Brother PC-6000 sewing machine from Mr. Vacuum and Mrs. Sew was one of the smoothest transactions I have ever had while ordering online. I researched the prices for this particular machine and your price was $200 less than anyone else. That, plus the fact that I had read so many positive comments from your other customers made my decision to order very easy. I love your order tracking system and my machine arrived so quickly. The machine has sewn like a dream. And I appreciate that every email correspondence I sent was answered so promptly. I look forward to doing business with you guys again in the future. Thanks.
November 2003 - Mary D.

I received my 2003D today and can't wait to get started using it. But first I had to rearrange my sewing room and will read my manual tonight. I want to thank you for the way you do business. This is the second machine (Super Ace 1, 3 years ago) I have ordered from you and couldn't be happier. Thank you Lisa for being so prompt answering my emails and Thank you, Joe, for being so courteous when talking to you on the phone. Happy Thanksgiving!
November 2003 - Laura M.

Thank you to Joe and Lisa for all that you have provided to me within the last year as I have entered the world of machine embroidery! The machines that I purchased from you (Brother 6500 and ULT2003D), as well as the software, "Origins", were not only at incredible discounts but have been great assets to my small home business. A special "thank you" for the assistance and advise you provide when I have questions regarding upgrading, "how to's" and most of all "WHY'S"! You have earned a loyal patron. How lucky I was to find you and will recommend you to many!
November 2003 - Susan C.

My new baby is here (Brother PC 6000). And like every new mother, I'm scared to death. Today I "bond" and learn to work with it. Thank you ALL at Mr Vac, esp Joe and Lisa, for making it happen. Even my husband is impressed . And he is SOOOO relieved that I have the ultimate Bday present and he didn't have to pick it out.
Follow up email: You should see the PC6000 GO. My whole family is descending tomorrow to celebrate my Bday so I have to interrupt my "sewing" to cook and clean a little. I did a beautiful hem as well as samples of all the stitches well, not quite ALL; there's too many and "wrote" place cards for dinner. Maybe I'll have time to monogram the napkins. I'm lovin' life. Thanks again
November 2003 - Jennifer M.

I just received my Brother PC 6000 yesterday and so far am loving it! THANK YOU for the great service, quick shipping & delivery, and GREAT price on this item! It is my first sewing machine and I am very pleased with it so far. I think it will make me enjoy learning to sew & working on all my upcoming projects! It's also been so easy to use and figure out so far for a novice like me..... Thanks again!
October 2003 - John W.

Hey Mr and Mrs, My wife and I love our Miele vacuum. I can not believe what a great vacuum this is. You were right in telling me there is a great difference in the quality of a vacuum. We have our Miele now for a few months and both my wife and I still love it. I know I would have bought the wrong vacuum if I did not call you guys. Thanks again.
October 2003 - Christine M.

I can't thank you guys enough. First the shipping was reasonable, then the machine arrived in four days. Like a kid at Christmas, I had to play with it right away. I emailed to say I was having a problem and within 5 minutes you were on the phone guiding me through the machine's characteristics. I will be a dedicated customer forever! Thank you, thank you, thank you!
September 2003 - Shantelle S.

Dear Lisa,I just wanted to say thank you for being such a great person to work with. You offer fabulous products at super prices, and you back it all up with awesome customer service. I will definately be a repeat customer!Thanks so much,
September 2003 - Loretta L.

I ordered this machine (Brother PC8500D) late Wednesday and received it on Friday morning! Great service! Great Price! Been playing with it ever since. Thanks for the tips and fast service. Now I want the amazing box and software and I'll buy it from you.
September 2003 - Lyle D.

Dear Joe and Lisa, Thank you! All I knew was that my wife wanted a sewing machine. Knowing nothing about them I asked for your advice and it was right on the mark. My wife loves her new Brother PC6500! Your patience and friendliness was an unexpected bonus. When I found out what a great price you had, that was just icing on the cake. Thanks again.
September 2003 - Wes & Elaine Y

You are a wonderful combination of both nice people to correspond with and great deals offered on your products. We also appreciate the speed with which you got our order processed and the shipping confirmation to us once our payment was finally delivered to you. We picked up our new Brother PQ-1500S on Friday afternoon and what a thrill to have it finally arrive. We really appreciate your patience in waiting for our money order to arrive - who'd have thought that the day we sent it out by Priority Mail would be the same day that the East Coast would experience the worst power failure in over 30 years causing our so-called expedited mail delivery to take almost three weeks to arrive. That you waited so long...well, all we can say is THANK-YOU!
September 2003 - Alena P.

I received my Janome on Thursday (WOW!! so fast!). I haven't tried to sew with it yet, but I'm looking forward to getting started. It looks like a beautiful machine. I saw one demonstrated locally and they offered to sell me the "floor model" for $599. I asked their retail price and they said $699. I searched the internet diligently and by some miracle your website popped up with a picture of what I was looking for. Thank you so much for having your business on line. I appreciate your prices and your outstanding service. If there's anywhere on your website for testimonials, feel free to add this e-mail message to it.
August 2003 - Joann A.

Just wanted to let you know how much I like the floor lamp I purchased from you.(Daylight Sewing Craft Floor Lamp w/magnifier) I have used Ott lights for the past few years, but the quality of the lamps are pretty poor! This lamp is beautifully made and a pleasure to use! Thank you so much for making life a little easier!
August 2003 - Mary P.

Wow!!! This Koala cabinet (Outback Plus II) is beautiful. I want to thank you for saving me so much money that I can buy more stuff (you know what I am getting next). I know from dealing with you guys I will NEVER purchase anything anywhere else again. I had fun placing the order and then when I received my cabinet I was soooooo HAPPY!!! Thanks again ( I could keep going on how great you guys but I will stop it here.) Lisa-A special thanks to you for all your quick emails back to me!!!
July 2003 - Kathy L.

I apologize for not getting back to you sooner -- I've been TOO busy!! What a machine. I believe that you and White Mfg. are missing an opportunity to promote this machine. (This assumes that every other new machine on the market doesn't have this feature, of course.) Of all the features on this model, the most important to me is the button power controls. I have a bit of arthritis in my knees and using the foot pedal has been a problem for years. I've had to plan my sewing projects to include 2-3 days' recuperation to get the swelling in my knees to go down. I didn't dare sew near the holidays or when I knew I would be on my feet for long. Not having to use a foot or knee pedal is a Godsend. This sewing machine is so quiet! My husband sends his thanks for this feature. It is easy to operate, and runs so smoothly. I enjoyed the video. Some of my previous machines have had a lot of the same stitches, but I must admit that I never used them to their potential; and I love the buttonholer. I wonder who thought that method up! Thank you so much for all your help. I have passed your website onto a couple friends who are interested and can't believe your price. May you enjoy a prosperous year -- and stay in business a long, long time! PS-I'd be happy to tell your visitors about the White 2999. However, I'd like to add that YOU were the ultimate reason I chose the White 2999. No one was as supportive, helpful, and personable as your and your husband.
July 2003 - Bill and Mary W.

Just wanted to send you a quick email letting you know that my PC8200 that you sent me has had a few problems, but every time it has been taking care of right away.Your wonderful customer service would be hard to beat in another business that would care and would take time to spend with their customer. I appreciate your patience with all my questions. I will buy from you again. I know that I am hard to work with sometimes, but you have always made it right with us.
July 2003 - Enid E.

Thank you so much for your instant replies. I received my 3300 on Tues. sent out announcements of my new arrival, and named her "Emmy". I am enjoying getting acquainted with her...I have one question, how do you space between words? ..I can't find anything in the manual or on the Video..so I thought you might know.. Thank you for your wonderful customer service ..you can use me as a referral anytime.
June 2003 - April W.

I have never had such a nice vacuum before. This Miele is incredible, but to me what was more incredible was the time you took emailing me back and forth until I finally understood what machine was best for me. THANK YOU SO MUCH for putting up with all of my questions and answering them so fast. My husband wishes you sold other items such as tools so he could order from you too. I do not sew but feel I should order a sewing machine just because I like being treated so nicely. Take care of all five of your little ones and may God bless you and your family.
May 2003 - Jennifer P.

I just wanted to thank you for the great service I received from your staff. I ordered my new White Quilters Machine on Monday and it arrived Tuesday afternoon! I was thrilled! I will definitely recommend your company to my sewing friends.
April 2003 - Cathy V.

Got this fabulous machine today! Just want to thank you again for the excellent customer service! I am so glad I found your website, and was able to buy from a dealer who is honest! As scary as shopping online can be, I now know who I can recommend all my friends to for a hassle-free shopping experience. Your patience with answering all my questions is seconded only by the fun that you made the transaction. And my machine arrived just as described, with all handbooks etc. I will return to you for all my sewing and embroidery needs! Use my name for a reference anytime!
March 2003 - Sue D.

Just wanted to send you a quick email letting you know that my PC8500 arrived in excellent condition on Wednesday afternoon. I have it all unpacked but haven't sewn with it yet. I'd also like to say thank you for your wonderful customer service. It's hard to find a business that cares and will take time to spend with their customer. I appreciate your patience with all my questions. I'm sure I will be more than happy with my purchase. When I decide to upgrade again...I'll call you first!
March 2003 - Beth K.

WoW!!! That is all I can say is WOW!!!! I can not believe how fast I received my order and how your prices are so much better than other sites. I tell everybody just go on your site you just can't go wrong. Thanks again!!!! I am saving for my next purchase from you so you will here from me soon.
February 2003 - Michaelle S.

I just wanted to thank you for being so pleasant and patient with me when I called in to place my order on Saturday. Having a friendly voice, a sense of humor and just being courteous altogether, made the experience such an enjoyable one for me and because of this, I'm sure I will do business with you guys again.
January 2003 - Mary L.

Just wanted to let you know how pleased I am with my Izek. I placed my order on a Monday and it was delivered to my door on Thursday!! I can't remember when I've had such fast service! The machine is even better than I'd hoped and I'm having a blast creating designs with all the stitches. Thanks for such fantastic service.
January 2003 - Melissa M.

Just a quick note to tell you that you guys are awesome. I want the world to know how helpful you are even after the sale. I know everybody is helpful when they are making the sale but after the sale is usually when I kick myself for ordering from that company. I know after my experience that with you guys the only kicking should be if somebody DOES NOT order from you. Thanks again!!!!!!!!!
December 2002 - Becky H.

I ordered a Brother PE 400D yesterday online from you. I called and spoke to Joe asking if your company could get it to me as quickly as possible. Joe called me back and said it could be sent out one day air freight for an added fee of $28.00. I wanted you to know orginally I ordered a PE 300S from another company online on Novemeber 9th. They advertised that they shipped within 2 business days. After a week I sent an email. No answer. So I called and was told that the machine would go out no later than Friday and I would receive it today. Yesterday I called to verify the progress and was told they were out of stock and I would not receive it until after Christmas. Needless to say I was angry. I cancelled the order and spent several hours on line searching for another machine. Eventually I found your site, and praise the Lord, I got an upgrade from the PE 300S to the PE 400D plus a bonus memory card for only an additional $54. I appreciate the personal service I received from Joe and love the ease of ordering on your web site. Additionally, I appreciate the fact that one can track their order right from your site. You have gained another satisfied and in the future loyal customer. I will be shopping at Mr Vac and Mrs Sew for all of my sewing needs. Thank you for running such a good business and have a wonderful holiday.
October 2002 - Dale S.

The IZEK has arrived and the wife loves it!!!! Thanks so much for the great job you guys did. I sure will give you a call if we need anything in the future. I will recommend you guys to a friend of mine who is looking for a machine for his girlfriend.
September 2002 - Laura C.

I just wanted to thank you for your excellent service. I ordered a Used Seminar ULT 2002D which came in record time and was in perfect condition. Most of all I wanted to thank you for your after sale help. If you remember I had a problem on a Saturday night with my machine and needed to get something done for Monday (last minute I know!!!!) and I did not know how to add a space between letters. I looked at the manuals and could not figure it out so I decided to email you guys knowing full well that I would not receive a response until at least Monday. Imagine my surprise when early Sunday morning I woke up to an email with the answer to my question. I got the project finished and gave it to my sister for her birthday on Monday. I can not thank you enough for your great service and I have recommended you to anybody I can.
September 2002 - Lynn C.

The service was excellent and I was surprised how fast I received my merchandise.
August 2002 - Kathy H.

I received my order (Sesame St Embroidery Cards) in yesterday's mail. Thank you for the prompt shipping and the delightful item. Thanks again.
August 2002 - Carole H.

I tell all of my sewing friends that they will be thrilled with the prices and customer services offered by Mr. Vac and Mrs. Sew. Both of my sewing machine purchases have been handled in a professional manner: they answer their e-mail promptly, the merchandise comes when they say it will and they are willing to answer any questions in a courteous manner. I will continue to recommend them to everyone I know.
July 2002 - Judy L.

Thank you so much for your incredible service. I wish ordering with every other company was wonderful an experience as it was with yours. I tell everybody I know about your company. Thanks again.
June 2002 - Dick & Pat S.

Just a quick note to let you and others know how happy my wife is with her new (Factory Refurbished) ULT 2001. We received the machine in less than a week and bought it for one half of what our local Brother dealer was asking!! Both my wife and I have used the machine and it is fabulous, very user friendly. I would highly recommend anyone interested in a Brother machine.....BUY HERE!
June 2002 - Jill J.

Hi, I just wanted to let you know that I am very happy with my new Brother ULT2002D machine. You were very helpful in making my selection and the shipping was fast. The entire process was hassle-free!... and I'm having a great time with my new machine, software and thread.
June 2002 - Lisa M.

Just wanted to drop you a short note to say thank you. You and your company have been most helpful to me in purchasing a new sewing machine. You always got back to me in a very timely manner which I really appreciate. You were able to deliver better service than if I sent into a store! Your web site was user friendly and easy to navigate. Thanks again for top notch customer service and I look to receiving my new machine and start using it! Have a blessed day!
June 2002 - Nicole F.

I really appreciate your prompt service. Normally, I don't shop on the internet because delivery takes so long. You clearly have consideration for your customers. Thank you.
May 2002 - Susan S.

I recently purchased a Brother 400D through your company, and I wanted to express my extreme delight with machine. I am most impressed with your web site, being so easy to get answers to my many questions at this stage-today I purchased the amazing box and a click and stitch to start doing my own scans and embroideries-I am looking forward to many happy years of dealing with your company!!! Thank you
May 2002 - Walter S.

I ordered a sewing machine from your company just last week and I already have it. You guys are amazing. Thank you so much for your quick service. It truely is a breath of fresh air. I plan on telling everyone I know about your company. Thanks again!
April 2002 - Dyan G.

I would highly recommend their customer service. We has a bit of a problem with our credit card billing info and they contacted us right away. I would definitely use them again when purchasing a sewing machine, and I will recommend them to my friends. Thanks for making my new embroidery machine purchase a pleasurable experience!!
March 2002 - Laura H.

I just wanted to let you know that my machine arrived yesterday and is everything I hoped it would be. However, the service I received from you exceeded all my expectations and was phenomenal! I couldn't be more pleased to have ordered through you all. Thank you.
March 2002 - Pamela A.

I meant to take a moment to email you sooner but I was busy playing around with my new machine!! I love my new sewing machine!!! Thank you for answering all my questions and shipping my sewing machine as promptly as you did. Doing business with you has been a pleasure!! So much so, that I think I have my mother convinced that when she decides to buy a new one she'll by buying from you!!! Thank you again.
February 2002 - Rich D.

I want to let you know that we have received the Brother PC 6000 just as you promised. The return address was disguised so my wife thought I had ordered a Shop Vac. I gave it to her yesterday on her birthday. You were absolutely right---she looooooves it. I would like to thank YOU once again for your patience and courtesy in responding to my questions. Buying a sewing machine was something I have never done before, but I now know more about presser feet, bobbins and automated threading than I thought I would ever know. Please don't hesitate to use me at http://www.rapwithrich.com if you need a reference for any potential customer. Warm Regards.
February 2002 - Cyndi P.

I received my Brother 6000 sewing machine on Valentines Day, what a great present to open. This is a wonderful sewing machine. I have been playing with it almost non-stop (I had to sleep) for the last 3 days. I was nervous about ordering online so I checked out lots of quilting web sites to look for info and your name kept popping up so I found your web site and found more great testimonials. I took the plunge and am so happy I did. Thank you very much.
February 2002 - Kathryn S.

I just wanted to say thanks for the fast delivery of my new Brother sewing machine! I ordered it on Feb. 7th and it was delivered Feb. 8th! How cool is that? It is now 4:30 a.m. on Saturday. I am writing this at this hour because I have spent the last 8 hours playing with the new machine! I'm lovin'it so far...what a difference from my old dinosaur! Only one problem...my husband and kids my never see me again! Oh well, they all know where the sewing room is....Thanks again for your excellent service.
January 2002 - Larry H.

Your description of the listed item was one of the best I've seen. It was a major influence in making the decision to purchase from you. The ULT 2002D and PE Design arrived in three days. I don't remember ever getting that fast of delivery service from anyone. Great service!! We were so excited to get it when we did. We were leaving for an out of state visit to our son and family. We took it with us so we could get started!!!Also, how can anyone ever thank you enough for all your help with the order. Your emails and words of encouragement were wonderful. Great service, price and help will keep me coming back often. Thanks again.
January 2002 - Barry R.

Just wanted to thank you for your superlative service and help. It was a pleasure working with you. I appreciate the extra assistance and courtesy you extended with my purchase.
January 2002 - Lynn W.

Thank you!!! I've had my machine for about 2 months and have finally figured out why my quilts weren't as perfect as I wanted them to be. It wasn't me....it was my old machine. I made two flannel quilts for Christmas and they were gorgeous! This machine (Brother 6000) is sooo easy to operate and does everything but walk to me when I call it. Thank you, thank you, thank you!
December 2001 - Kathleen V.

Thank you VERY much for the excellent service and the competitive pricing! I got my White 2000 today and I can't wait to use it this evening!
December 2001 - Tim D.

WOW!!!Three business days from order to arrival 1000 miles away. I am sure my wife will enjoy her new embroidery machine and I thank you for making this purchase so hassle free. I will recommend your company as often as I can.
November 2001 - Grace F.

Both Mrs. Sew and Mr Vac are very helpful. I enjoyed doing business with them. They were very prompt with answering all my e-mails, which is very surprising. They seem to be very knowledgeable about their products. I am very happy with them and their products.
November 2001 - Cookie F.

I can't believe that the machine arrived today. It looks beautiful and I cannot wait to try it out. Thanks for a painless purchasing experience.
October 2001 - Penny J.

I just want to thank you for being so pleasant to talk to today and I love this sewing machine, it has been a great experience for me. And I want to thank you in advance for mailing out the thread I ordered today. I look forward to doing more business with such a great pair as both of you. Great customer service!!!!!!
November 2001 - Marilyn W.

The machine arrived yesterday. What fast service! The machine works great. This one is special to me because even though I have been sewing for a living for 25 years, both in factories and out of my home, this is the first "brand new" machine I have ever bought. Thanks again.
October 2001 - Karey H.

I received the sewing machine on Thursday but due to work I was unable to play until today. I love my machine you were right it is a wonderful machine. Thank you again for all of your kindness and help.
September 2001 - Renea H.

Hey, Thanks, I got my shipment today and I am so excited to go home tonight to play with all my new toys. I absolutely LOVE the Brother PE-300S I bought from you guys. It is just great, and now that I have the software I need, I can't wait to have some fun. My kids already have a dozen projects lined up for me to do for them. Your store is great and you have wonderful prices. If it wasn't for your excellent prices, I never would have been able to afford to get an embroidery machine. Thanks!!!!!
September 2001 - Rachel G.

I just wanted to say "THANKS" for the Miele you send me last week. It arrived in mint condition-thank you for packing it so well & of course for all of your help pre order. Thanks again.
September 2001 - Patricia N.

I can only use one word to describe my shopping experience with Mr. Vac and Mrs. Sew INCREDIBLE!!!! I have admit I was very leary about buying from the internet. Your website provided so much valuable information, photos and details that I was able to answer all of my shopping questions without getting out of my chair. You provided instant prices(Not like those other sites that made you call, and your prices were the very lowest around) Still leary I called your company and the incredible customer service I received convinced me to order. I placed my order early on Thursday afternoon, received a confirmation email within a few hours and to my utter amazement my New Home sewing machine arrived the next day. And what a machine it is!!! I have sewed for 30 years and never has it been so easy and trouble free. Thanks for the incredible internet shopping experience and customer service.
August 2001 - Kelly S.

I bought the Factory Serviced Brother 3000 from Mr. Vac and Mrs. Sew-and I am thrilled. "Factory Serviced" means perfect! I have been sewing with this machine on a daily basis ever since I received it over a month ago. and I have not had any problems. The machine was in mint condition, and was sent promptly. Thank you Mr Vac and Mrs Sew!!!!
August 2001 - Lori F.

OMG!! This machine is wonderful (ULT 2001). You were right about not sleeping, and I am taking today off to play with the machine some more. Thank you again for being so easy to work with. Now, if you'll excuse me, I need to find the button on the machine that makes the coffee.
August 2001 - Cheryl K.

I have received my new sewing machine and have been working with it. I think I am really going to enjoy this. Thanks again for everything.